Refund & Returns Policy
Thank you for purchasing from English Kamishibai, operated by Atelier Sakai (Japan).
Please read this policy carefully before making a purchase.
Digital Products
All products sold on this website are digital download products (PDF files).
No physical items will be shipped.
Due to the nature of digital products, all sales are final once the download has been completed.
We do not offer refunds, returns, or exchanges after purchase.
Technical Issues
If you experience any technical problems such as:
- being unable to download the file
- receiving a corrupted file
- downloading the wrong product
please contact us at the email address below.
We will review your case and provide appropriate support, including re-sending the download link if necessary.
Cancellation Policy
Cancellations are not applicable to digital products once the purchase has been completed.
Contact Information
If you have any questions about this policy, please contact us:
Email: [support@eigo-kamishibai.com]
Operator: Atelier Sakai
Location: Japan